All sessions are customized to meet an organization’s unique needs.

“From Stage Fright to Stage Presence” – Presentation Skills
“Rowing the Boat in the Same Direction” – Team Building
“Word on the Street” – Branding/Image
“Driving the Bus” – Leadership/Management Development
“That Isn’t What I Meant!” – Communication Skills
“Performing Your Way to Success” – From Amateur to Polished
“Where is the Love?” – Sales/Relationship Building
“Give to Get” – Connecting Vs. Networking
“How to Deal with “Them” – Generational Diversity
“Interrogate Your Own Reality” – Self Deception
“Now Approaching Destination” – GPSi Goal/Planning/Strategy/Implementation
“What Happens in Vegas Goes on YouTube” – Netiquette
“If You Don’t Like the Weather, Wait a Minute” – Change
“The Customer Experience” – Customer Service
“Your Personal Store Front” – Professional Dress
“You Are How You Eat” – Business Dining


“From Stage Fright to Stage Presence” – Presentation Skills

Public speaking is widely recognized as the number one fear most people face. Successful presentations are built with planning, preparation and practice. This course allows participants to build confidence, provides them with fundamental presentation tools, and improves presence while providing the vital road map to successful presentations. Participants will have an opportunity to practice, gain awareness of common mistakes, and enhance the impact of their presentations in a safe environment. Make your next presentation a command performance.

“Rowing the Boat in the Same Direction” – Team Building

The team with the best players has the best chance to win – talented players are never going to be enough. Those players must be able to work together and just as important, be able to avoid the pitfalls of working against each other. Your team must move from internal combative competition and silos to collaboration if you are going to maximize your company’s capacity in the marketplace. To do this each member must become aware of themselves and how they might sabotage not only the team, but also themselves. Team members must come to understand the limitations they place on themselves and ultimately everyone around them by shielding information, not communicating, feeling threatened or being threatening.

“Word on the Street” – Branding/Image

How well does your team represent your organization’s brand? Are you enhancing or diluting your reputation? This course pushes participants to identify the impression they want to make. It is impossible to avoid the question, “Is what you are doing and saying serving the end goal, or are you creating a situation where you are harming the company or yourself?” This course provides the launching pad for each participant to begin developing and engineering a personal brand that reinforces organizational brand and image. This is an opportunity to align your company through your people. Make sure the mark left behind is the one you intend.

“Driving the Bus” – Leadership/Management Development

Sometimes the biggest obstacle a leader faces is to not be DE-motivating. Does your team have any idea what they are doing or why they are doing it? Do they even care? If you were on an episode of “Undercover Boss,” would you find a rally or a mutiny going on at the water-cooler – or worse – total apathy? Your leadership team needs fewer managers and more coaches. Participants will learn that it is neither the carrot nor the stick, but instead the purpose that drives your workforce to their maximum performance.

“That Isn’t What I Meant!” – Communication Skills

If you are being misunderstood, then you aren’t communicating to be heard. As the communicator it is your responsibility to be understood. The way we communicate and the way we interpret what is said are influenced by our communication style. Participants will learn to identify and strategize around the 4 core communication profiles by gaining awareness of each style’s unique motivations and challenges. Say what you mean; mean what you say.

“Performing Your Way to Success” – From Amateur to Polished

What you do and say can either open doors, or slam them in your face. Giving participants the edge in a competitive corporate environment, this course will outline “not-so-common-sense” behaviors that will set them apart from the pack. Don’t make the newbie mistakes, step out as an expert veteran.

“Where is the Love?” – Sales/Relationship Building

If you do not know how to launch, foster and develop prosperous relationships you will stay in the middle of the sales pack at best. Participants in this session learn to reframe and execute the sales process turning transactions into building lifelong loyal customers and clients.

“Give to Get” – Connecting Vs. Networking

In networking, 1 plus 1 equals 2. In connecting, 1 plus 1 is exponential. When networking, those who have something to offer are far more appealing and interesting than those who are just looking for what they can get. This course teaches you to reframe the way you are building and leveraging your network. It’s not who you know, it’s what you do for who you know.

“How to Deal with “Them” ” – Generational Diversity

In corporate America: not everyone gets a trophy, and you can’t take the day off because you got a new puppy. On the flip side Gen M has no interest in working 80 hour weeks, or getting the gold watch after 30 years of service- family comes first and the environment does matter. Capitalize on the strengths of each generation while strategizing around challenges to create the most productive workforce. This course takes a 3-tiered approach: beginning with a reality check for each side of the fence and culminating in a ‘peace-treaty’ session that bridges the generation gap.

“Interrogate Your Own Reality” – Self Deception

We view people and situations through our own self-made, often cloudy, filter. This filter sets us and others up for interactions that can quickly move in the wrong direction… over and over again. It is important that we base our decisions on experiential data; the question we must constantly ask ourselves is whether that experiential data is accurate. This course provides participants an opportunity to examine whether their situational realities are fact based or “faulty intuition” based. This is the single most effective concept in moving your leadership teams from covertly combative to collaborative.

“Now Approaching Destination” – GPSi Goal/Planning/Strategy/Implementation

If you never enter the address into your GPS, it cannot tell you when to make the next turn. If you do not know where you are going, what you do next will not matter. This course helps participants define their goals, create a roadmap to achieving them, and cultivate an awareness of some of the road blocks that they may encounter along the way. Know where you’re going and how to get there.

“What Happens in Vegas Goes on YouTube” – Netiquette

It’s all about being appropriate. Email, text messages, Skype and social media sites give us instant and often times too much information. Your prospective clients, customers and employers are looking at your social media pages as well as those of your “friends”. Is what they are going to find the way you want yourself represented in the professional world? Instant information has done away with privacy and it is likely your next mistake could go viral. Make your electronic world work for you not against you.

“If You Don’t Like the Weather, Wait a Minute” – Change

“We can’t wait for the storm to blow over, we’ve got to learn to work in the rain.” – Pete Silas, former Chairman of Phillips Petroleum

Some people brace themselves for change, others think they just need to lay low until it passes. This is erroneous thinking and will lead a company and it’s employees straight into devastation. Going beyond facing the problems, actively looking for the opportunities will bring a company through the destabilizing climate of change to grabbing hold of the future and being part of solutions and making a difference. Participants in this course will gain an awareness around some of the myths associated with change as well as taking a look at the false beliefs and obstacles they are creating to resist change and some proven strategies to overcome them.

“The Customer Experience” – Customer Service

Customer service is not enough. Customers are looking at their whole transaction as an experience. Participants in this workshop are taught the skills & tools needed to create the best customer experience possible and are guided to identify the needs of their specific customer. The team in the field is touching the most important aspect of your business; make sure they’re equipped to retain your loyal customer base as well as build new relationships.

“Your Personal Store Front” – Professional Dress

What you see is what you get. Taking pride in your personal appearance sends a distinct message to your clients and customers. Poor appearance creates an image that the person cannot perform adequately on the job. While maybe not true in every instance, statistically speaking this is a fact. Though it may seem petty, appearance is a critical aspect in making a first impression.

“You Are How You Eat” – Business Dining

“More business decisions occur over lunch and dinner than at any other time,yet no MBA courses are given on the subject.” – Peter Drucker

Whether you are the guest or host, handling business over a meal does not have to be a stomach-turning experience. Having a working knowledge in the basics of business dining turns any employee into a poised marketing representative of the company. Don’t allow wondering which fork to use to get in the way of signing the contract and getting the deal.